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Sizing

The Dyke ring comes in 8 approximate UK ring sizes :

J, K, L, N, O, P, Q, R, T

You can get your ring size messaged at any jeweller for free

 

Shipping/Payment

All orders are insured and trackable.

Once payment has been completed, your order will be made as soon as possible.  As our pieces are made to order, please allow up to 3 weeks for your piece to be finished.

UK SHIPPING - £5 

For orders within the United Kingdom, SLT ships via Royal Mail. Once your order has been posted, you will receive an email with shipping information and tracking details for your convenience. 

INTERNATIONAL - £25

All orders outside the UK are shipped via Royal Mail delivery services. Please be aware of customs and duty fees the customer will be liable to pay in any destination outside of the UK. We are not responsible for any parcels returned for unpaid customs fees and will not issue refunds under these circumstances.

To ensure hassle-free delivery, we recommend checking your country's import regulations before placing your order.

Contact Us

If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us at info@sltstudios.co.uk

Returns/Refunds

Because our pieces are made-to-order we do not accept returns. Please email info@sltstudios.co.uk to discuss details of your order, in extenuating circumstances such as a damaged or lost package. Alternatively, you can send us a DM on Instagram which may get a quicker reply.

Privacy Policy

Privacy Policy for SLT Jewellery

 

This Privacy Policy describes how SLT Jewellery ("we," "us," or "our") collects, uses, and discloses personal information when you visit our website, make purchases from us, or otherwise interact with us. We are committed to protecting your privacy and handling your personal information with care. By using our website or purchasing our products, you consent to the practices described in this Privacy Policy.

 

Information We Collect

 

When you visit our website or make a purchase, we may collect personal information such as your name, email address, shipping address, billing address, payment information, and other relevant details necessary to process your order and provide you with our services. We may also collect information about your interactions with our website, such as your browsing history, IP address, and device information.

 

How We Use Your Information

 

We use the personal information we collect for the following purposes:

 

Processing and fulfilling your orders.

Communicating with you about your orders, inquiries, and requests.

Providing customer support and assistance.

Sending you marketing communications and promotional offers, where permitted by law.

Analysing trends, preferences, and usage patterns to improve our website and services.

Preventing fraudulent activities and ensuring the security of our website and customers.

75 Ballater Road Brixton SW25QX

Disclosure of Your Information

 

We may share your personal information with third-party service providers who assist us in operating our business and providing our services, such as payment processors, shipping carriers, and IT service providers. We may also disclose your information in response to legal requirements, such as a subpoena or court order, or when necessary to protect our rights or the safety of our customers.

 

Your Choices

 

You can choose not to provide certain personal information to us, but this may limit your ability to use certain features of our website or make purchases from us. You can also opt-out of receiving marketing communications from us by following the instructions provided in the communication or by contacting us directly.

 

Data Retention

 

We will retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

 

Security

 

We take reasonable precautions to protect the personal information we collect from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

 

Children's Privacy

 

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

 

Changes to this Privacy Policy

 

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website.

 This privacy policy was updated on 06/08/2024.