Orders normally arrive within 2-4 weeks of purchase. Each ring is hand made to order, and this can take up to three weeks before being shipped.

We know how tricky it can be to size your ring fingers from home. Our biggest recommendation is to go to a jewellers and get your fingers measured there for free.

Alternatively, you can head to our instagram to check out our 'Sizing' story, in which we detail a free method you can do at home.

We carry UK sizes from J-V

SLT accepts the following payment methods for online purchases:

• All major credit cards, as shown at checkout

• PayPal and Klarna

• Apple Pay, Google Pay, Samsung Pay

Please note that your billing address must match the address on your credit card statement.

UK SHIPPING - £5 

For orders within the United Kingdom, SLT ships via Royal Mail. Once your order has been posted, you will receive an email with shipping information and tracking details for your convenience. 

INTERNATIONAL - £25

All orders outside the UK are shipped via Royal Mail delivery services. Please be aware of customs and duty fees the customer will be liable to pay in any destination outside of the UK. We are not responsible for any parcels returned for unpaid customs fees and will not issue refunds under these circumstances.

To ensure hassle-free delivery, we recommend checking your country's import regulations before placing your order.

Once your order has been delivered to the post office, you will receive a link whereby you can track your order.

If you have any questions about your order, please contact info@sltstudios.co.uk

If you have any press enquiries, please contact press@sltstudios.co.uk

Because our pieces are made-to-order we do not accept returns. Please email info@sltstudios.co.uk to discuss details of your order, in extenuating circumstances such as a damaged or lost package.

Privacy Policy for SLT Jewellery

 This Privacy Policy describes how SLT Jewellery ("we," "us," or "our") collects, uses, and discloses personal information when you visit our website, make purchases from us, or otherwise interact with us. We are committed to protecting your privacy and handling your personal information with care. By using our website or purchasing our products, you consent to the practices described in this Privacy Policy.

 Information We Collect: When you visit our website or make a purchase, we may collect personal information such as your name, email address, shipping address, billing address, payment information, and other relevant details necessary to process your order and provide you with our services. We may also collect information about your interactions with our website, such as your browsing history, IP address, and device information.

How We Use Your Information

We use the personal information we collect for the following purposes:

Processing and fulfilling your orders.

Communicating with you about your orders, inquiries, and requests.

Providing customer support and assistance.

Sending you marketing communications and promotional offers, where permitted by law.

Analysing trends, preferences, and usage patterns to improve our website and services.

Preventing fraudulent activities and ensuring the security of our website and customers.

King's Parade Lower Coombe Street Croydon CR0 1AA

Disclosure of Your Information: We may share your personal information with third-party service providers who assist us in operating our business and providing our services, such as payment processors, shipping carriers, and IT service providers. We may also disclose your information in response to legal requirements, such as a subpoena or court order, or when necessary to protect our rights or the safety of our customers.

Your Choices: You can choose not to provide certain personal information to us, but this may limit your ability to use certain features of our website or make purchases from us. You can also opt-out of receiving marketing communications from us by following the instructions provided in the communication or by contacting us directly.

Data Retention: We will retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Security: We take reasonable precautions to protect the personal information we collect from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Children's Privacy: Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website.

 This privacy policy was updated on 06/08/2024.